01Operator and scope
IS-V Co., Ltd. (アイエスヴイ株式会社), operating as TanuPro (we, us), handles information in Minst — Streamer Pets for Everyone (みんなのストリーマーペット), Minst Pocket (みんストポケット), and their related official web pages under this policy.
Minst is a PC app for life with virtual pets and optional stream integration. Minst Pocket is an Android app for enjoying that life on a phone and sharing progress with a PC you choose. Minst Pocket is now available in open beta on Google Play. Information handled depends on the app, features, and connections you use.
Regular PC use does not require Google sign-in. Google identity verification is used when you sign in to Minst Pocket or choose to link a PC and phone.
02Information we handle
- Pet life and settings: pet names, species and appearance, rooms and furniture, growth, gardens, creations, journals, interactions, and app settings. These are saved on your device. When you use sharing features, the shared pet-life data is also saved on our server.
- Accounts and devices: internal account and home IDs, authentication device IDs and public keys, your device name, PC/Android platform, and registration, connection and save times. Google information is explained below.
- Ownership and points: acquired characters and items, points earned or spent, benefit-code use, and records needed to grant or restore ownership. Where purchasing is available, we also handle information needed to verify purchases, cancellations and restoration.
- Connections and interactions: pet names, appearance, creations, visits, gifts and room identifiers you configure or share. PC stream integrations receive display names, comments and stream or gift events from the connected comment app to provide the relevant effects.
- Photos and notifications: images captured of pets and rooms, captions you enter, and local notification schedules and settings. Saving, sharing and notifications depend on your actions or permissions.
- PC linking QR codes: when you start a scan, the Google Play services code scanner processes camera images on your device and returns the decoded text to the app. We use the linking code to verify the connection between your own devices. The app does not receive camera images from this scanner or send those images to our server.
- Operations and support: IP addresses received during communications, access times, device/browser/app information, error and abuse-prevention records, and the name, reply email, subject, message and materials you provide when contacting us.
03Google sign-in and how Google data is used
Google sign-in may provide an account identifier, email address and verification status, basic profile information such as a display name or profile image, and authentication tokens. We use these for identity verification, checking permitted test users, and linking your own devices and shared save. We do not receive your Google password.
Our server verifies the authentication result and stores a transformed identifier for matching it to your internal app account. Authentication tokens are not kept as persistent login data. Google email addresses, display names and profile images are not stored in the regular account database. Emails registered for testing, or provided in support requests, are managed for those separate purposes.
We do not automatically use your Google name or email as a pet name or disclose them to other players. We do not request access to Gmail message contents, Google Calendar, Google Drive files or YouTube account data. PC comment and stream integrations are separate from Google sign-in.
Use and transfer to other apps of information received from Google adhere to the Google API Services User Data Policy, including Limited Use requirements. We limit use to the relevant user-facing functions and their protection. We do not sell this information or use it for advertising, ad personalization or general-purpose AI training. Human access is limited to necessary circumstances such as support with your consent, security or legal obligations.
04Why information is used
- Verify identity, register devices, and protect accounts and saves.
- Save pets, rooms and creations; share progress between devices you choose; and recover saved data.
- Provide interactions, gifts, stream integration, notifications and other features you use.
- Verify ownership, points, purchases and benefits, and prevent duplicate grants or abuse.
- Handle support and deletion requests, investigate faults, maintain safety and quality, and meet legal obligations.
06External services, purchases and photo sharing
- Google: used for sign-in verification. Where in-app purchases are available, Google Play processes Android payments and we handle the information needed to verify purchases and grant or restore ownership. We do not directly receive credit-card numbers.
- BOOTH and other stores: external sites used to obtain the PC app or buy products have their own policies. Their purchase process is separate from the app's verification of benefit codes and ownership.
- X and Android sharing destinations: an image or caption is passed to the external app you select when you share it. Subsequent visibility, storage and deletion also depend on that destination's settings and policies. Images saved to your photo library may be included in your device's own photo-backup settings.
- OneComme, Streamer.bot and similar services: used for comment and stream integration when you configure them on PC. Refer to each service's own policy for its handling of information.
- External services may process information outside Japan. Please review their privacy policies and settings when using them.
07Website cookies and optional measurement
Minst's official web pages use cookies and browser storage to remember language and measurement choices. Google Analytics and Google Ads are used for visit and advertising measurement only if you allow them.
If you allow measurement, viewed pages, communication information such as IP addresses, device/browser information, ad-click identifiers and clicks to BOOTH may be sent to Google. This measurement does not send Google sign-in account details or email addresses. A BOOTH link click does not confirm a completed download or purchase.
Measurement is optional. You can use the page if you reject it, and change your choice using Measurement preferences at the bottom of the page. Minst Pocket does not include advertising or ad-measurement SDKs. Website measurement and app Google sign-in are separate features.
This measurement choice applies to pages under tanupro.com/minst. Settings for other TanuPro pages and external linked services are separate.
08Storage and retention
- Local pet life and settings are saved on your device. A PC's full pet-life save is not moved to the cloud merely for Google sign-in when sharing is not used. Clearing local data and deleting server data are separate actions.
- Accounts and shared saves are retained while needed to provide or recover the service, or until we process a deletion request. Current shared pet life and memories are not automatically erased just because a fixed number of days has passed.
- Recovery copies: the pre-merge pet-life snapshot is encrypted and retained for 30 days before becoming eligible for deletion. Encrypted server backups retain the latest 30 generations, with older generations removed as backups rotate. Thirty generations does not mean all information is necessarily deleted within 30 days.
- Ownership, purchase and abuse-prevention records are retained only as necessary for verifying ownership, handling cancellations or refunds, preventing fraud, and legal obligations. After account deletion, we keep purchased product identifiers, purchase or cancellation status and matching identifiers so purchases can be restored with the same Google account. Progress, memories, points and items obtained with points are not restored. We also retain minimal confirmation records to prevent deleted data from being imported again.
- Operational logs and support information are retained only as needed for fault or abuse investigation, support and legal obligations. Unnecessary information is deleted or made non-identifying. Retention needs are reviewed periodically.
09Protecting information
We work to prevent unauthorized access, alteration, disclosure or loss through encrypted communications, encrypted server-side shared saves and backups, verification of authentication results, and management of device keys and access permissions. Operator access is restricted to necessary maintenance, recovery, support and similar duties.
Shared saves are processed on our servers; they are not stored using a method that makes their contents unreadable to the operator in all circumstances. Do not put confidential information in pet names, creation titles or shared text.
10Account deletion and your information rights
To request access, correction, restriction of use, or deletion of your account and associated information, use Contact us about deletion or personal information below. You can make a request from this web page even if you cannot open the app.
In supported versions of Minst Pocket, open Settings, then Account, review the deletion scope and confirm with the same Google account. You can also request deletion through this website without opening or reinstalling the app.
Use a subject such as Minst / Minst Pocket account and data deletion and include the app name, a reply email and what you want deleted. We will explain any additional information needed to verify your identity. Do not send Google passwords, authentication codes, private device keys or card numbers.
After identity verification, we respond within a reasonable period in accordance with applicable law and tell you the outcome. Account deletion covers associated personal data, including account links and shared pet-life data; it is not merely account suspension. Records that must be retained for ownership, purchases, abuse prevention or similar reasons are handled within the limits explained above.
Deleting a shared account removes access to that shared home's progress on linked PCs and phones. Supported apps also remove the relevant local save after confirming deletion. Offline devices receive this change when they reconnect. Photos, manually exported saves and copies already posted or shared elsewhere may also need to be deleted on the relevant device or service. Backup copies are excluded from ordinary use and removed as generations rotate. Restoring a backup does not reactivate a deleted home.
Uninstalling the app, signing out, removing a device or disconnecting Google does not by itself request deletion of your server account or shared save. You can review or revoke Google's connection through your Google Account connection settings.
11Younger users and policy changes
If you are a minor, review this policy with your parent or guardian. Follow the age requirements and terms of Google Accounts and payment services.
We may revise this policy as features, information practices or legal requirements change. We update this page and its date, and announce important changes in the app or on the official site. Where additional consent is needed, including a new use of Google information, we request it before starting that use.
12Contact
Operator: IS-V Co., Ltd. (アイエスヴイ株式会社), operating as TanuPro.
Questions about this policy, personal information, or account and data deletion are accepted through the official TanuPro contact form.